Home » Employee Resources » Job Descriptions » Marketing Specialist – Inbound/Outbound

Marketing Specialist – Inbound/Outbound

Corporate/Conroe TX

Job Description

The Inbound/Outbound Marketing Specialist is focused on developing and converting contacts to leads and leads to customers through FSG’s various marketing channels. The Inbound/Outbound Marketing Specialist will work to gain new contacts and develop existing ones to the point of conversion from contact to lead and lead to customer.

Duties and Responsibilities

  • Answer incoming sales calls
  • Make outbound calls to listed leads and contacts.
  • Respond to inbound emails and direct them to the appropriate associate or department
  • Gather basic information from prospective customers and enter into lead management software
  • Follow up with inbound inquiries to encourage engagement, provide helpful content, and schedule product demonstrations
  • Quote projects as necessary, work with contractors to gather labor quotes, and deliver quotes to customers as requested.
  • Support marketing team with day-to-day activities
  • Daily follow-up phone calls with inbound leads
  • Assist Marketing team with other ad-hoc marketing-related activities and projects
  • Tracking the performance of the campaign

Qualifications

  • Exceptional communication and interpersonal skills.
  • Excellent organizational skills.
  • Focused, energetic, and driven
  • Ability to interact with internal peers and management
  • Proficient in GSuite and MS Office (Word, Excel, PowerPoint).
  • Ability to prioritize assignments to anticipate and meet multiple deadlines.
  • Detail- and results-oriented self-starter with disciplined workflow practices.
  • Comfortable analyzing data and consumer research.
  • Creative thinker with the skills to analyze marketing challenges and develop effective marketing solutions.
  • Demonstrate initiative and a positive proactive mindset.
  • Must work independently and with a group of peers.
Travel Required
No
Division
Corporate
Position Type
Full Time
Exempt Status
Exempt
Reports To
Director of Marketing