Tara has been a great team player and stepped in to help her team members where she can.
My Neiman Marcus account has some unusual request that she is always quick and polite with a quote. She goes the extra mile to give you correct information.
Nikki Myrick (NMRO)
Such a huge help answering any questions about accounts when we did the transfer. She is also amazing technically as well, assisting with any computer issues like a champ. A quick witted whiz kid who is such a great addition to our team.
She is such a great help with training. Patient and very knowledgeable. Has a passion for helping others.
There have been a couple of orders that customers called in at the last minute and needed it next day air and he was always able to make sure my order got out the door. If Chris says he’s got it, I know it will get done.
Wes McIntire (Projects)
He took on a lot of new accounts and had to work hard to clean them up when we lost PM’s. He always works hard and does so with a great attitude. Even if he is super busy he is still willing to take a moment and help out anyone on the team who is asking for help. He is a great asset to our team.
With all of the changes that took place on our team Wes took on a lot. I know he has a few accounts that weren’t left as clean as one would hope, and I never once heard him complain. He is a great teammate – super supportive, a great resource and always willing to help. I think sometimes his hard work goes unnoticed as he doesn’t ask for credit, but I think he should definitely be recognized.
Caylin Brashear (Pappas)
One of the best people I have ever worked with. He went out of his way to do anything he could to make my life easier. He was always friendly and personable; every time I worked with him I got a smile on my face. He reached out and tried to learn about me as a person and would always ask how my life was going. The attitude and personality he brings to the table remind me of some of the interactions I used to have at Starbucks with the regulars who used to hang out all day in the cafe. It’s rare that you get a customer that really tries to connect to the point where they become apart of your work family. It is interactions like the ones I have with him that make me love my job.
Chris West (LMRO) – Always polite and helpful on the phone with customers. His work ethic never ceases to amaze me.
Melissa Ocanas (NMRO) – Taken on all these new accounts like a champ. Always happy to help others and volunteers for any and all responsibilities.
Stacey Farmer (Acuity) – I know that tensions can run high on all sides when things go wrong but, she was emailing me at 9pm about that Penn Square return. She really stepped in when others dropped the ball and did what she could to get it fixed even though it was not in her power to do it herself. I could tell she really cared about getting the issue solved. She has worked really hard with our team here to do what we can to keep Simon happy and without her partnership I don’t think we would have made it this long.
Stacy Gerlach (LMRO) – Always so organized and happy to help others in all departments.
Sam Villarreal (Dallas Outside Sales) – Sam is what FSG is all about. He is thorough with what he does & really a valuable employee. Gives everything he got day in & day out.
Ron Dunn (NMRO) – he is always chugging away when I walk in the door. The man never stops working and he knows his lighting stuff! He is always kind when you go to him with questions and just when you think he isn’t listening to our conversation he chimes in with one of his witty comments and sends us all into hysterics. He is a joy to work with and puts up with all of us girls! He’s a tremendous teammate; if you need 1 contact at a manufacturer he has 20. He has a wealth of knowledge and he’s willing to share it.
Lee McAfee (MDC930) – Lee handles all request in a timely matter. Work ethic is at the top. He has really stepped up helping make sure orders get pulled and delivered in a timely manner.
J.T. Graham (LMRO) – Great with his customers. Handles every situation on the phone with great care & solves the task he is dealt with,
Lindsey Godfrey (Projects), Adriana Trevino (NMRO) – Their patience has been tested while trying to teach me Trend and have never complained. It is hard to choose one from the team as they have all been wonderful. Lindsey and Adriana both have been a great help to me this month.”
Richard Linn (Projects) – He brings a light to this team that is so much appreciated. He was excited to come in and tackle the challenge of learning a new system and processes. He is always willing to help out others, and he is always happy to learn something new. He has done a great job of learning and asking questions with a great attitude. He has always offered to help anyone that seems to be overloaded when he has down time.
Debbie West (MDC930) – She is so quick to help me with anything and everything. I had a Twin Peaks order issue and she was able to fix everything in minutes.
Michael Crosby (Texas Lighting Sales) – Michael has really gone above and beyond by getting these Bonefish Remodel Lutron Dimming Panels for BBI. He has given us quotes in less than 24 hours and created 33 submittal packages for us in less than 48 hours. He has also expedited materials with Lutron to make sure that we had out complete dimming packages available to ship in 1 week.
Megan Wheeldon (NMRO) – We have been working so much more together lately and coordinating on Starbucks. She is a great asset with tons of knowledge on the MRO Starbucks side.
Mark Bellanti (Philips) – He has been a great help with Philips needs that we have in Arizona even thought he does not have to be. Without his understanding and help we would be in a bind in Phoenix.
Jack Morris (Burris & Matthews) – I’ve been doing a lot of business with Rab lately & he is just always on top of it. I know there are days I drive him crazy with emails & phone calls, but he is always helpful. He is one of very few rep agents that I would say gives excellent customer service.