Job Description

As a Receptionist, you will be responsible for answering incoming phone calls on a multi-line system and directing calls and walk-in visitors to appropriate personnel. The ideal candidate will be able to work independently, be open to extra office duties, and provide excellent customer service. We seek career-minded candidates willing to learn and grow with the company.

Duties and Responsibilities

  • Retrieves messages from voice mail and forwards to appropriate personnel.
  • Answers incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel or departments.
  • Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.
  • Answers questions about the organization and provides callers with addresses, directions, and other information.
  • Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel.
  • Monitors visitor access and issues pass when required.
  • Updates appointment calendars.
  • Receives, sorts, and routes mail and maintains and routes publications.
  • Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
  • Takes payments for services and products.
  • Orders, receives, and maintains office supplies.
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Performs other necessary clerical duties, such as filing, photocopying, and collating.
  • Other office duties as assigned.


  • High School Diploma or Equivalent
  • Valid Driver’s License
  • Must be able to pass background and drug screen
  • Must be proficient in computer-based programs such as Microsoft Word and Excel
  • Must be able to meet physical demands: frequently use hands and fingers to type.
  • Ability to multitask while staying organized
  • Strong verbal and written communication skills
  • Positive customer service skills