Receptionist
Job Description
As a Receptionist, you will be responsible for answering incoming phone calls on a multi-line system and directing calls and walk-in visitors to appropriate personnel. The ideal candidate will be able to work independently, be open to extra office duties, and provide excellent customer service. We seek career-minded candidates willing to learn and grow with the company.
Duties and Responsibilities
- Retrieves messages from voice mail and forwards to appropriate personnel.
- Answers incoming telephone calls, determines the purpose of callers, and forwards calls to appropriate personnel or departments.
- Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.
- Answers questions about the organization and provides callers with addresses, directions, and other information.
- Welcomes on-site visitors, determines the nature of business, and announces visitors to appropriate personnel.
- Monitors visitor access and issues pass when required.
- Updates appointment calendars.
- Receives, sorts, and routes mail and maintains and routes publications.
- Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
- Takes payments for services and products.
- Orders, receives, and maintains office supplies.
- Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
- Performs other necessary clerical duties, such as filing, photocopying, and collating.
- Other office duties as assigned.
Qualifications
- High School Diploma or Equivalent
- Valid Driver’s License
- Must be able to pass background and drug screen
- Must be proficient in computer-based programs such as Microsoft Word and Excel
- Must be able to meet physical demands: frequently use hands and fingers to type.
- Ability to multitask while staying organized
- Strong verbal and written communication skills
- Positive customer service skills
- Exempt Status
- Exempt