What is Mitel Client?
Mitel Client is FSG's internal phone system. While the most notable difference will be the aesthetics of the software, it will have the same functionality as the Shoretel Communicator. Below, you will find several resources to aid in the transition to the new software.
If you have any questions regarding the transition to Mitel Client, please submit a ticket below and someone will reach out to assist you.
Functionality
While the look of the phone system has changed, all functionality has remained the same!
Company directory
contact groups
external phone
Conferencing
Videos
The functionality of the phone system will be the same as before, only sleeker!
For a basic walkthrough of the new Mitel Client view the video below.
For more in-depth training, view the titles and related videos below.
Introduction to Mitel
Softphone and External Assignment
Transferring a Call
Reset Your Password
Placing and Answering a Call
Ad-Hoc Conferencing
Using Your Directory and Contact Groups
Availability and Call Routing Rules
Connect Conferencing
Process Guide
For step-by-step instructions, download this helpful process guide!