P2P – Outside Sales & Marketing
Once again Mike Font hit the “bulls eye” by delivering a very clear presentation of AR Intelligence. Mike not only reviewed “how to use the AR Intelligence tool”, but also clearly covered the who, what, when, where and why managing AR is so important to FSG and the sales rep. Some of the highlights include: what is a lien hold and how to protect FSG’s lien rights (and the dangers of letting things slip), how to identify and manage aged receivables that are over 60, 90, 120, and 180 days, how FSG views credit holds and the importance of managing customer’s credit status, impact of write off’s to FSG and the sales rep, best practice for handling customers who are not paying, among many more. We were honored to also have Steve Byrne and Sharon Kreidel offer their support in addressing and answering questions. This meeting went a little longer than normal, however, the time was well spent. Still more to touch on regarding the dynamics of handling collections, but we will save that for next time. Our attendance was at an all time low for this group… (Bernie Ericksons “Sales 101 Training” webinar aired at the same time so our ratings dropped… Twelve of the regular attendees were absent and by coincidence they all belonged to the NJ branch…. hmmmm go figure….. 🙂