TD&C has been working on a new on-line course for our dispatchers.
It’s called the FSG Certified Service Dispatcher (CSD). We decided to do this one a bit differently in that we will not wait until all course modules are complete to release them.
The course is now active inside The FSG Learning Library, powered by Litmos. New modules are being added monthly. At some point soon we hope to add assessments and a certification exam.
If you discover changes that need to be made to existing modules, please email me [email protected]. If you have an idea for a new module or entire course, let me know.