News Around FSG
Secrets to becoming a “ Fit & Tight” Service Department
by Robin Taylor, TDC It just comes down to teamwork and everyone doing their part every day.
Energy Hires Top Industry Performer
Michael Stringer re-hired to help lead Energy’s National Account Team. We are excited to announce that Michael Stringer has rejoined FSG. “Mike helped FSG deliver on a demand side management contracts in the late 90’s before accepting a leadership position with Utilities Dynamics” said Bill Graham. He was recently featured in a national press release…
New Litmos Course
TD&C has been working on a new on-line course for our dispatchers.
FSG Professional Selling Course
Bernie Erickson is presenting an 8-week, 1-hour per week, course titled FSG Professional Selling.
P2P – Warehouse / Purchasing
P2P – Warehouse / Purchasing February 2012 After reviewing the status of open topics, we discussed the various means and methods of tracking company tools, we will look into the feasibility of integrating bar-coding tool numbers for tracking company tools. We also discussed a company that (FSG 20 – Austin) uses to refurbish / re-certify (ANSI)…
P2P – Service Dispatcher February 2012
P2P – Service Dispatcher February 2012 After a brief update on the NAC Work Order Flow Chart, we discussed the need for each dispatcher to evaluate their own individual responsibility to maintain good notes in GUI. We reviewed anonymous work orders that demonstrated good notes and notes that were … well… lets just say… “lacking”. Stacy pointed…